Pendulum Case Study

Website with Document Workflow and Approval Process

The Client

A Richmond area not-for-profit Center with an educational, historical objective.

The Business Need

The client wanted a means of interacting with the public in order to further a collaboration of information between the Center and the general audience. The ultimate solution would have to be accessible to a wide audience, allow for the resulting exchange of ideas to be public, and allow the client authorization to keep the exchange on topic and free from profanity or potentially liable text.

The Solution

Pendulum, Inc. was hired to build a website for the client that would incorporate all of their requirements. We built a website with a database backend that allows users to register for and log onto the site with a username and password as proper authentication.

After logging in, a user has the ability to add commentary pertaining to the website's subject matter that is potentially available to all public users of the site. In order to maintain administrative control, the username authentication on the site is role-based allowing Center employees to login and perform functions not available to publicly registered usrs. One of those functions is viewing all submitted commentary from public users. With the click of a button the administrative users have the ability to reject the submission or accept the submission for public display. Once a decision is made, an email is automatically sent to the author and the commentary is instantaneously routed to the proper location.

In addition to commentary control, administrative users also have the ability to maintain dynamic content on the site such as Center events and staff listings. This is done through administrative web pages and requires absolutely no coding (not even HTML).

Benefits

As a result of this solution, the client is able to keep track of submitted commentary through an easy to use interface that is available anywhere there is an Internet connection. In addition, dynamic content can easily be maintained on the website without the added expense and time of programmer hours. The client's users benefit by having a robust, informative website from which to further enhance their education on the subject.

Technology Used

This website was built using ASP.NET and SQL Server 2000 on a remotely hosted Internet Information Services server. The design elements of the site were created by on enterFrame and seamlessly integrated into the final solution as a collaborative effort between on enterFrame and Pendulum.

For more information, contact Pendulum at WebInfo@PendulumSolutions.com.